Shipping
USA Orders
Domestic orders to the continental United States are normally shipped via UPS using the method chosen. The cost of the shipment is based on the weight of the order and is calculated when you check out. We reserve the right to ship your package using alternative carriers which are equal to or faster than the delivery speed of the method you choose.
Here at Quality Alternative Heath we want to bring you peace of mind with your purchase. Due to the variety of products we offer, we have different return policies based on the manufacture of the product you purchased.
For any return or exchange we ask that you contact us at returns@qualityalternativehealth.com to receive our Return Authorization Form.
Native Remedies
100% One Year Money Back Guarantee
1 year money back guarantee
We are so certain that you will be completely satisfied with our wonderful, natural products, that we offer a One Year unconditional money back guarantee*.
Simply try our products for at least 30 days. If you are not completely satisfied - for any reason - return the product to us within 1 year for a complete refund less shipping fees.
If you paid by credit card, we will issue your refund to that card within 3 to 5 business days of receipt of your goods. If you paid by check, we will mail you a refund check within 7 to 10 business days of receipt of your goods.
If you have any questions or comments about our Returns Policy, or want to follow up on a recently returned order, please email us at returns@qualityalternativehealth.com
* Full refund limited to orders of $200 or less. For larger orders there is a 25% restocking fee.
Ferro Cosmetics / Servello / Ritual Skin Care / Hugo Naturals / Stirlen
Due to the nature of our products, returns are not accepted on any products that have been opened or used. Returns are only accepted with pre-authorization on a case-by-case situation. No returns will be accepted without the pre-authorization code. An authorization for returns is granted only if the safety seal is not broken and still intact and the product is in its original packaging and is not used. Customer is responsible for shipping costs for all returns with a 2% restocking fee.
If you have any questions or comments about our Returns Policy, or want to follow up on a recently returned order, please email us at returns@qualityalternativehealth.com
Manduka
Quality Alternative Health accepts returns or exchanges up to 30 days from the date of purchase on Manduka Products. There is a $10.00 restocking fee for all non-defective Manduka merchandise that is returned out of the original packaging.
If you have any questions or comments about our Returns Policy, or want to follow up on a recently returned order, please email us at returns@qualityalternativehealth.com
Blessed Herbs
Our 90-Day, Hassle Free Guarantee
We know that sometimes products do not work the way you hoped and we think we should take that risk, not you. We invite you to try any of our products for 90 days and if they do not work the way you hope, simply call the number below. We will refund your full purchase price (less shipping & handling), absolutely hassle free; guaranteed.
Refunds - Return Authorization Required
We are dedicated to providing you with exceptional products and service and offer a 100% satisfaction guarantee on our products.
All returns must be requested within 90 days of the invoice date.
To make sure your returns are processed quickly and accurately, we ask that you email us at returns@qualityalternativehealth.com to get a return authorization number before shipping any returns.
The return authorization number must appear on the outside of the returned package.
Freight and handling charges on returns will be the responsibility of the customer.
Please note that custom packed 8 ounce or larger size bottles of extracts or oils cannot be returned.
Yoga Hyde
Your satisfaction is our priority. You may exchange any item in its unworn original condition within 14 days of purchase for credit or for a different item of the same price, provided you have your sales receipt. Items for exchange should be returned by mail. Please email us at returns@qualityalternativehealth.com for a return authorization.
An exchange or credit will be made to the purchaser, or gift recipients will receive a nonrefundable merchandise credit. Shipping and handling is non-refundable.
If you have any questions or comments about our Returns Policy, or want to follow up on a recently returned order, please email us at returns@qualityalternativehealth.com |
